Last Modified: February 1, 2024
The information we collect may include your name (first and last name), email address, phone number, login credentials, transaction information, IP address, product and service selections and other things that identify you. We collect personal data from you at several different points, including but not limited to the following: when we correspond with you as a customer or prospective customer; when you register as an end-user of our services and an account is created for you; when you contact us for help; when you attend our customer conferences or webinars; and when the site sends us error reports or application analytics data. We do not collect any personally identifiable information (PII) of the customers of your seller account.
Our Company may use information that we collect about you to: deliver the products and services that you have requested; manage your customer relationship and provide you with customer support; help improve our products and services and customize user experience; perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others; communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, or other third parties; develop and display content and advertising tailored to your interests on our site and other websites; enforce our terms and conditions; manage our business; and perform functions as otherwise described to you at the time of collection. How we use your personal information The personal information we collect allows us to keep you posted on Shipment Scholar latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt-out anytime by updating your preferences. We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may also use your personal information for account and network security purposes, including in order to protect our services for the benefit of all our users. From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. From time to time we may need to download your personal data to a Shipment Scholar computer for debugging and/or analytics purposes, but is thus removed once process is completed. We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Shipment Scholar’s products, services, and customer communications.
Our Company uses industry-standard technologies when transferring and receiving data exchanged between our Company and other companies to help ensure its security. This site has security measures in place to help protect information under our control from the risk of accidental or unlawful destruction or accidental loss, alteration or unauthorized disclosure or access. However, “perfect security” does not exist on the Internet. Also, if this website contains links to other sites, our Company is not responsible for the security practices or the content of such sites.
With respect to personal data collected from individuals from the European Economic Area, our legal basis for collecting and using the personal data will depend on the personal data concerned and the specific context in which we collect it. Our Company will normally collect personal data from you only where: (a) we have your consent to do so, (b) where we need the personal data to perform a contract with you (e.g., to deliver the services you have requested), or (c) where the processing is in our or a third party’s legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms).
Our Company identifies the purposes for which the information is being collected before or at the time of collection. The collection of your personal data will be limited to that which is needed for the purposes identified by Our Company. Unless you consent or we are required by law, we will only use the personal data for the purposes for which it was collected. If Our Company will be processing your personal data for another purpose later on, Our Company will seek your further legal permission or consent; except where the other purpose is compatible with the original purpose. We will keep your personal data only as long as required to serve those purposes. We will also retain and use your personal data for as long as necessary to comply with our legal obligations, resolve disputes.
We are a US-based global company. Information collected from you may be stored and processed in the European Economic Area, the United States or any other country in which our Company or agents or contractors maintain facilities, and by accessing our sites and using our services, you consent to any such transfer of information outside of your country. Such countries may have laws which are different, and potentially not as protective, as the laws of your own country. Whenever we share personal data originating in the US Economic Area with, we will rely on lawful measures to transfer that data, such as the US standard contractual clauses. If you reside in the USA or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your personal data to the European Economic Area and other jurisdictions in which we operate. By providing your personal data, you consent to any transfer and processing in accordance with this Policy.
We do our best to ensure that the personal data we hold and use is accurate. We rely on the individuals we do business with to disclose to us all relevant information and to inform us of any changes.
Reasonable access to your personal data may be provided upon request made to our Company at the contact information provided below. If access cannot be provided within that time frame, our Company will provide the requesting party a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied. We may charge a reasonable fee in advance for copying and sending the information requested. You can change any of the personal data volunteered to us by logging into the Shipment Scholar Inc customer area: shipmentscholar.com. If you would like us to delete any personal Data held about you, we will do so on request unless we need to hold the information as part of the provision of products and services to you.
We do not issue refunds for any products once the order is confirmed and the product is used. We recommend contacting us for assistance if you experience any issues with our products.
We offer those who provide personal contact information a means to choose how we use the information provided. You may manage your receipt of marketing and non- transactional communications by clicking on the “unsubscribe” link located on the bottom of our marketing emails.
Because of the nature of our business, our services are not designed to appeal to minors. We do not knowingly attempt to solicit or receive any information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately.
Our Company does not currently respond to browser “Do Not Track” (DNT) signals or other mechanisms. Third parties may collect personal data about your online activities over time and across sites when you visit the Site or use the Service. If you are a California resident, California Civil Code Section 1798.83 permits you to request certain information regarding our disclosure of personal data to third parties for the third parties’ direct marketing purposes. To make such a request, please contact us by sending an e- mail to email@example.com Our site, products, and services are not intended to appeal to minors. However, if you are a California resident under the age of 18, and a registered user of our Site or Service, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an e- mail with a detailed description of the specific content or information to firstname.lastname@example.org Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested. Under California law, California residents who have an established business relationship with us may opt-out of our disclosing personal data about them to third parties for their marketing purposes.